Eco-conscious
Inspiration for your space
Letters and plaques that bring personality to homes and businesses. Imagine how yours would look.
From the studio
Our Story · Since 2024
I started with a letter for my son's room.
In 2024, I printed a letter for my son's room. It was in the right place, with the right weight and the right curve. Then came his friends' parents. Today, every piece that leaves the workshop in Coimbra passes through the same hands. One at a time. Without rush, without copies.
Frequently asked questions
How do I place an order?
Choose the product you want, customise it with your name, colour, and size, and add it to your cart. Follow the checkout process to complete the purchase. If you have any questions, send us an email at service@lowpoli.com.
E se eu errar o nome na encomenda?
Acontece. Se nos enviares um email para service@lowpoli.com nos primeiros 30 minutos depois da encomenda, conseguimos corrigir antes de a peça entrar para impressão. Inclui o número da encomenda e a alteração que precisas.
Where are your products manufactured?
All pieces are designed and produced in our studio in Portugal, using sustainable PLA materials of European origin. Each product is made to order, with attention to detail and finishing.
Como sei o tamanho certo para o meu espaço?
Cada produto tem altura de letras indicada — S (5 cm), M (10 cm), L (15 cm) e XL (20 cm). Para uma porta de quarto, normalmente o S ou M funcionam bem. Para uma parede ou cabeceira, o L ou XL. Em dúvida, escreve-nos uma foto do espaço para service@lowpoli.com e nós sugerimos.
A cor que vejo no ecrã é igual à da peça real?
Muito próxima, mas pode haver pequenas diferenças por causa da calibração dos ecrãs e da iluminação. O acabamento é sempre fosco, e as cores podem variar ligeiramente entre lotes de filamento. Se quiseres certificar-te de uma cor específica, pede-nos uma amostra real por email antes de encomendar.
When will I receive my order?
Each piece is produced in our studio in Portugal. Production time is 1 to 2 business days, followed by shipping which takes 2 to 3 business days for mainland Portugal. You will receive an email with tracking as soon as the order is dispatched.
What is the shipping cost?
Free shipping in mainland Portugal for orders over €40. Below this amount, the cost is calculated at checkout. We also ship internationally — costs are shown before you complete your purchase.
Can I change or cancel my order?
As each item is made to your specifications, it is not possible to change or cancel the order after it has been confirmed. Please check all details — name, colour, size — before completing your purchase. If there are any issues, please contact us as soon as possible.
What is your return policy?
Our goal is for you to be completely satisfied with your piece. As each product is personalised and made to order, we do not accept returns for a change of mind. If the piece arrives defective or damaged, please contact us at service@lowpoli.com and we will resolve the situation.
Posso pedir fatura com NIF?
Sim. No checkout tens um campo para o NIF da empresa ou pessoal. Inserindo aí, a fatura é emitida e enviada automaticamente para o teu email com os dados corretos.